Privacy Policy

Introduction

Kisemi Global Solutions Ltd (“we”, “us”) respects your privacy. This policy explains what information we may collect when you use our website or services, how we use it, and the choices you have. It is provided as general guidance and should be reviewed by qualified counsel for your jurisdiction and business practices.

Information we may collect

Contact details you provide (for example name, email address, phone number).
Travel-related details needed to arrange bookings or quotations (such as destinations, dates and passenger names).
Technical data such as IP address, browser type and approximate location, collected through normal web server logs and any analytics tools we configure (see below).
Messages you send via WhatsApp, email or other channels.
Information submitted through our website contact form, delivered to our inbox by email from the web server.

How we use information

To respond to enquiries and provide travel services.
To process bookings with airlines, hotels and other suppliers.
To communicate about your trip, including updates and support.
To improve our website and client experience, where permitted.
To meet legal, regulatory or accounting requirements.

Analytics & measurement

We may add privacy-conscious analytics (for example Plausible or Matomo) by inserting a snippet in our site configuration. Those tools help us understand traffic levels and popular pages without profiling individuals, depending on how they are configured. If enabled, their respective privacy notices apply alongside this policy.

We may share necessary personal data with airlines, hotels, payment processors, visa processing partners and other suppliers solely to deliver the services you request. We do not sell your personal information. Where required by law, we may disclose information to authorities.

Retention & security

We retain information only as long as needed for the purposes above or as required by law. We use reasonable administrative and technical safeguards to protect personal data; no online transmission is completely secure.

Your rights

Depending on applicable law (including Tanzania’s personal data protection framework where relevant), you may have the right to access, correct or delete certain personal data, or to object to some processing. Contact us using the details below to make a request.

Contact

For privacy questions: info@kisemi.co.tz · +255 767 496 749 · Shule ya nyuki house, first floor
Mwanakwerekwe, Mchina Mwanzo
Wilaya: Magharibi B
Zanzibar, Tanzania