Terms & Conditions
Last updated: 2 May 2026
Agreement
By accessing this website or engaging Kisemi Global Solutions Ltd for travel services, you agree to these terms. If you do not agree, please do not use the site or our services. These terms are a general template and must be adapted and approved by your legal advisors before reliance.
Services
We act as an intermediary to assist with flights, visas, accommodation, packages and related arrangements. Final contracts for carriage and accommodation are typically between you and the airline, hotel or other supplier. Fare rules, cancellation policies and baggage rules are set by those suppliers.
Prices & payments
Quotations are subject to availability and change until ticketed or confirmed in writing. Taxes, fees and currency fluctuations may affect the final amount. Payment terms (including deposits and balances) will be communicated before confirmation.
Changes & cancellations
Changes and refunds depend on supplier rules and fare type. Where we incur charges from suppliers or banks, those may be passed on. We will explain applicable penalties when you request a change or cancellation.
Limitation of liability
To the fullest extent permitted by law, we are not liable for indirect losses, or for delays, cancellations or acts of suppliers beyond our reasonable control. Nothing in these terms excludes liability that cannot legally be excluded.
Website content
Text, graphics and branding on this site are owned by Kisemi Global Solutions Ltd or used under licence. Unauthorised copying or scraping is not permitted.
Governing law
These terms are drafted with Tanzania-based operations in mind. The governing law and dispute resolution venue should be confirmed with your solicitor.
Contact
Kisemi Global Solutions Ltd · info@kisemi.co.tz ·
+255 767 496 749 · Shule ya nyuki house, first floor
Mwanakwerekwe, Mchina Mwanzo
Wilaya: Magharibi B
Zanzibar, Tanzania